1. Generally, we collect Personal Data in the following ways:
a) when you submit any form, including but not limited to application, declaration, proposal or referral forms;
b) when you enter into any agreement or provide other documentation or information in respect of your interactions and transactions with us, or when you use our services;
c) when you interact with our staff, including customer service officers, relationship managers and other representatives, for example, via telephone calls (which may be recorded), letters, fax, face-to-face meetings and email;
d) when your images are captured by us via CCTV cameras while you are within our premises, or via photographs or videos taken by us or our representatives when you attend events hosted by us;
e) when you use our services provided through online and other technology platforms, such as websites and apps, including when you establish any online accounts with us;
f) when you request that we contact you, be included in an email or other mailing list; or when you respond to our request for additional Personal Data, our promotions and other initiatives;
g) when you are contacted by, and respond to, our marketing representatives and agents and other service providers;
h) when you submit an employment application or when you provide documents or information including your resume and/or curriculum vitae in connection with any appointment as an officer, director, representative or any other position;
i) when you use our electronic services, or interact with us via our websites or use services on our websites;
j) when we seek information about you and receive your Personal Data in connection with your relationship with us, including for products, insurance policies or job applications, for example, from business partners, public agencies, your ex-employer and the relevant authorities; and/or
k) when you submit your Personal Data to us for any other reason.
2. When you browse our website, you generally do so anonymously but please see section 5 below on cookies. We do not, at our website, automatically collect Personal Data, including your email address unless you provide such information or log in with your account credentials.
3. If you provide us with any Personal Data relating to a third party (e.g. information on your customers, spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of such third party to you providing us with their Personal Data for the respective purposes.
4. You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested.